Point Of Sale Systems In Johannesburg South Africa – Are They the Answer to Your Retail Software Problems?
Point of sale (POS) systems are used for management by hundreds of businesses in order to streamline the purchasing process as well as managing the various financial and inventory data that relates to the sales made. Although the general concept behind each system is virtually the same, different industries can purchase POS systems that are tailor made for their needs. Think of it is a delivery service: A bike delivery would work fine for a local newspaper, but UPS would have to shut down if it didn’t have delivery trucks. The same concept applies to POS sale systems used in retail stores, restaurants, and hotels. Each specific industry can benefit from a system that is designed for their specific needs.
Retail POS systems are specialized at quick and easy one time sales. The items stored in their database are well defined, and although there can be many colors or sizes offered for one item, there isn’t very much variation in the product. If one person buys a black jacket, although the jacket comes in blue, all the people who buy the black on are still getting the same item. This is why retail POS systems are the simplest in nature. In regards to the sale process, all they need is to pull up an item’s information from inventory and remove it upon purchase. Of course, this is just in reference the the sales aspect of the system; there are still complex inventory control settings and sales efficiency metrics that that can be used, but in terms of making a sale, the retail system is the most simplistic.
Clearly, when starting a business it important to take the industry specific POS into account. Don’t just try and find the best deal, but rather what will work best to make your company run efficiently. Understanding why each system is unique will help when trying to make the decision for what POS system to purchase. Although the examples given were for specific industries, the systems can be applied to different industries that have similar purchasing processes: The retail POS can be used in stores ranging from clothing to electronics and the restaurant system can be used in various hospitality related industries.
What to Look for in a Retail Point of Sale System
An organized enterprise does not exist in a vacuum. Rather, it is dependent on its external environment. It is a humble part of many systems, such as its own industry, the economy, and society as a whole. Thus, the enterprise receives various inputs, changes them somehow, and releases the outputs to the environment.
However, this simple model needs to be expanded and developed into a model of operational management that indicates how the various inputs are transformed through the managerial functions of planning, organizing, staffing, leading and controlling. Clearly, an open system model that includes interactions between the enterprise and its external environment must describe Point of Sale systems.
One should never forget that the customer, who is the reason for the existence of virtually all businesses, is outside a company. It is through the Point of Sale systems that the needs of customers are identified; this knowledge enables the firm to provide products and services at a profit.
What Is A Point of Sale System?
Precious time is often lost through the handling of cash in retail outlets. Similarly, the more cash is handled the greater the security risk in stores. Fortunately, Point of Sale (POS) technology is making better control of cash in retail stores possible, resulting in benefit for both staff and customers.
One German furniture company has estimated that the payment process and handling of cash at the checkout takes between 15 to 25 seconds. As this is only one part of processing the sales transaction, 15 to 25 seconds is quite substantial time and, when the seconds are calculated for the cash handling from every sale throughout the day...till operators are spending more time on this process than most business owners would like.
Then, there is also the concern of cash robbery and theft. On any given day in a retail business, one, a few or many more employees will handle cash. Think how many different times and how many different people will handle cash in a supermarket on any one day. It is also probable that many managers are reconciling cash and making deposits.
A number of retail outlets, such as major supermarkets, have introduced customer self-serve POS systems. While some staff members still need to be available to assist customers and approve some credit card transactions, automated POS systems serve to reduce cash handling and ultimately reduce costs, such as staff time, for businesses. While not necessarily appropriate for all retail businesses, the popularity of such systems in supermarkets suggests benefits for these retailers.
There are a number of tips that can be followed to assure effective control of cash in retail stores. While not all of these tips will apply to all retail businesses, the principles behind them are relevant whenever cash is handled. Simply put, the handling of money is an important responsibility within the retail context and businesses should have policies in place to successfully control cash.