Point Of Sale Systems In Johannesburg South Africa – Are They the Answer to Your Retail Software Problems?
Point of sale (POS) systems are used for management by hundreds of businesses in order to streamline the purchasing process as well as managing the various financial and inventory data that relates to the sales made. Although the general concept behind each system is virtually the same, different industries can purchase POS systems that are tailor made for their needs. Think of it is a delivery service: A bike delivery would work fine for a local newspaper, but UPS would have to shut down if it didn’t have delivery trucks. The same concept applies to POS sale systems used in retail stores, restaurants, and hotels. Each specific industry can benefit from a system that is designed for their specific needs.
Retail POS systems are specialized at quick and easy one time sales. The items stored in their database are well defined, and although there can be many colors or sizes offered for one item, there isn’t very much variation in the product. If one person buys a black jacket, although the jacket comes in blue, all the people who buy the black on are still getting the same item. This is why retail POS systems are the simplest in nature. In regards to the sale process, all they need is to pull up an item’s information from inventory and remove it upon purchase. Of course, this is just in reference the the sales aspect of the system; there are still complex inventory control settings and sales efficiency metrics that that can be used, but in terms of making a sale, the retail system is the most simplistic.
Clearly, when starting a business it important to take the industry specific POS into account. Don’t just try and find the best deal, but rather what will work best to make your company run efficiently. Understanding why each system is unique will help when trying to make the decision for what POS system to purchase. Although the examples given were for specific industries, the systems can be applied to different industries that have similar purchasing processes: The retail POS can be used in stores ranging from clothing to electronics and the restaurant system can be used in various hospitality related industries.
Point of Sale (POS) System - Is It Good For Your Business Needs?
Precious time is often lost through the handling of cash in retail outlets. Similarly, the more cash is handled the greater the security risk in stores. Fortunately, Point of Sale (POS) technology is making better control of cash in retail stores possible, resulting in benefit for both staff and customers.
One German furniture company has estimated that the payment process and handling of cash at the checkout takes between 15 to 25 seconds. As this is only one part of processing the sales transaction, 15 to 25 seconds is quite substantial time and, when the seconds are calculated for the cash handling from every sale throughout the day...till operators are spending more time on this process than most business owners would like.
Then, there is also the concern of cash robbery and theft. On any given day in a retail business, one, a few or many more employees will handle cash. Think how many different times and how many different people will handle cash in a supermarket on any one day. It is also probable that many managers are reconciling cash and making deposits.
A number of retail outlets, such as major supermarkets, have introduced customer self-serve POS systems. While some staff members still need to be available to assist customers and approve some credit card transactions, automated POS systems serve to reduce cash handling and ultimately reduce costs, such as staff time, for businesses. While not necessarily appropriate for all retail businesses, the popularity of such systems in supermarkets suggests benefits for these retailers.
There are a number of tips that can be followed to assure effective control of cash in retail stores. While not all of these tips will apply to all retail businesses, the principles behind them are relevant whenever cash is handled. Simply put, the handling of money is an important responsibility within the retail context and businesses should have policies in place to successfully control cash.
Point Of Sale Systems
It can be challenging to find the right Point of Sale software system for your business. This article provides a checklist of features you should consider when making your decision. In part one, we will look at point-of-sale, customer tracking, and security features.
Point of Sale
This is the heart of a POS system. Does it feature an intuitive user interface? Will you be able to train employees quickly? Can you customize the software for your unique needs? Features to look for:
- Touch screen support.
- Customizable menu buttons to access frequently sold items.
- Customizable receipts and invoices.
- Ability to email receipts.
- Ability to create and manage quotes, layaways, special orders and workorders.
- Ability to manage gift registries.
- Ability to set up automatic add-on sale suggestions or substitutes for out-of-stock items.
- In-house gift card/store credit tracking.
- Ability to import tickets from a remote location, such as a trade show.
- Ability to interface with credit card processing software. Will you need to switch to a different processor than the one you are currently using?
- Support for electronic signature capture.
- Support for debit card cash back.
- Support for foreign currency.
- Ability to calculate and track sales tax for different municipalities, different customer types, and different types of inventory items.
- Ability to manage recurring billings, (for example, subscriptions).
- Ability to manage tips and customer tabs
- Ability to compute and track commissions and spiffs.
Your point of sale system can help you prevent employee fraud and assist you in loss prevention. Features to look for:
- Bad check tracking.
- Integrated video surveillance.
- Ability to limit employee access and rights.
- Option to require login for each sale or after a specified period of inactivity.
- Security tracking log so you know which employee handled a void, price override, return, etc.